FAQ

How often should I lubricate my locks?

We recommend lubricating locks twice yearly—spring and fall are ideal times. If you live in harsh climates, quarterly maintenance may be beneficial. Always use dry lubricants like graphite powder, never oil-based products.

What's the best way to store spare keys?

Store spare keys in a secure location separate from your primary storage. Consider giving a spare to a trusted neighbor or family member rather than hiding keys outside. If you must hide keys, avoid obvious locations and use proper key hiding devices.

How do I know if my lock needs replacing?

Replace locks if they consistently stick even after maintenance, show significant rust or corrosion, have broken components, or no longer operate smoothly with proper keys. Also replace locks when moving into a new property or after losing keys.

Should I label my keys with my address?

Never label keys with your address or specific security information. Use codes, colors, or nicknames that only your household understands. If keys are lost, this prevents someone from connecting them to your home.

What causes locks to freeze in winter?

Moisture inside the lock mechanism freezes when temperatures drop. Prevent this by keeping locks well-lubricated with graphite powder and ensuring weatherproofing is intact. If a lock freezes, use lock de-icer or warm (not hot) water—never force it.

How many spare keys should I have?

Keep at least one spare key for each entry point, stored separately from daily-use keys. For frequently shared homes, consider having two spares—one with a trusted person and one in secure home storage.

What's the difference between cleaning and lubricating?

Cleaning removes dirt and debris from the lock exterior and keyhole. Lubrication adds graphite powder or PTFE spray to internal mechanisms for smooth operation. Both are important—clean first, then lubricate.

Can I rekey locks myself?

Rekeying requires specialized tools and knowledge. While possible for experienced DIYers, most people should hire a professional locksmith. It's often more cost-effective and ensures proper security.

How do I organize keys for multiple properties?

Use color-coded key rings or labeled tags with codes (not addresses). Consider a wall organizer with separate hooks for each property. Digital photos of which keys match which doors can also help with identification.

What should I check during a door inspection?

Check lock operation, door alignment, hinge condition, frame integrity, weatherstripping, strike plate security, and key function. Look for unusual sounds, sticking, or visual wear. Monthly inspections catch issues early.

Are smart locks better than traditional locks?

Both have advantages. Traditional locks are reliable, require no power, and need minimal maintenance. Smart locks offer keyless convenience and remote access. Choose based on your needs, budget, and comfort with technology. Regular maintenance matters regardless of type.

How can I get my family to follow key routines?

Keep systems simple and convenient. Place key storage near the most-used entrance. Make it easier to follow the routine than not. Involve family members in choosing the system. Lead by example and gently remind without nagging.